1. General Provisions & Identity

These Terms of Service govern the use of Cultiv'Up, a web application owned and operated by Pecquereau SRL, a Belgian company with its registered office in Velaines, registered under BCE number 0555923331.

By creating an account, you agree to these terms. Cultiv'Up is a tool designed to assist in agricultural management; however, the user remains solely responsible for their legal obligations.

2. Services & "As-Is" Disclaimer

Cultiv'Up provides features for field management, crop tracking, stock monitoring, and operation recording.

• No Legal Guarantee: While the app allows for data export for government controls, Pecquereau SRL does not guarantee that these exports meet the ever-changing legal requirements of Belgian or EU authorities.
• The "As-Is" Clause: The service is provided on an "as-is" and "as-available" basis. We do not warrant that the app will be error-free or uninterrupted.

3. Subscription & Payment (Stripe)

Our payment process is securely conducted by Stripe.

• Merchant of Record: PECQUEREAU SRL is the Merchant of Record for all our orders. Payment processing services are provided by Stripe.
• Trial Period: We offer a 30-day free trial managed internally. No payment details are required for the trial. Upon expiration, access to premium features will be restricted unless a subscription is purchased via Stripe.

4. Right of Withdrawal & Refunds (Belgian Law)

In accordance with Belgian and EU consumer law:

• Digital Content: By subscribing and requesting immediate access to the service, you acknowledge that you waive your 14-day right of withdrawal once the digital content delivery has begun.
• Refunds: Since we provide a 30-day free trial to evaluate the software's fitness for your needs, payments made via Stripe are generally non-refundable except in cases of technical failure on our part that prevents service use.

5. Limitation of Liability (The "Protection" Clause)

To the maximum extent permitted by Belgian law, Pecquereau SRL shall not be held liable for:

• Data Accuracy: Any errors in stock levels, fertilizer calculations, or pesticide applications entered by the user.
• Regulatory Penalties: Any fines, sanctions, or legal issues the user faces during government inspections. The user is responsible for verifying the accuracy of exported data before submission to authorities.
• Financial Loss: Indirect damages, loss of crops, loss of profits, or business interruption.
• Total Cap: In any event, our total liability shall not exceed the amount paid by the user for the service in the 12 months preceding the claim.

6. Data Responsibility & Hosting

• Ownership: You retain all rights to your data.
• Hosting: Data is stored via Firebase/Google Cloud Firestore. While we use industry-standard security, we are not liable for third-party hosting outages or data breaches beyond our reasonable control.

7. User Obligations

You agree not to:

• Use the app for any illegal purposes.
• Attempt to reverse-engineer the webapp.
• Input false data intended to deceive regulatory bodies.

8. Termination

We reserve the right to suspend accounts that violate these terms or fail to pay. Upon termination, you will have 30 days to export your data before it is permanently deleted from our Firestore database.

9. Governing Law

These terms are governed by Belgian Law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Tournai.

1. Compliance & Legal Basis

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Belgian Data Protection Act.

2. Data We Collect & Store

• Account Information: Name, email address, and farm identification (if provided).
• Agricultural Records: Field coordinates, crop types, fertilizer/pesticide usage, and stock levels.
• Usage Data: Logs of when operations were recorded.
• Payment Data: We use Stripe for payments. Pecquereau SRL never stores your credit card or bank details. Stripe collects this data independently as a separate Data Controller.

3. Sub-Processors (Where your data goes)

To provide Cultiv'Up, we share data with the following essential providers:

• Google Cloud / Firebase: Our database (Firestore) is hosted on Google servers. We select EU-based data centers (e.g., Belgium or St. Ghislain) to ensure data stays within the EEA.
• Stripe: Our payment processor. They process your subscription data and handle payment compliance.

4. Data Security & "No Manual Backup"

• Storage: Your data is stored securely in Firestore.
• User Responsibility: Cultiv'Up does not currently offer a "one-click" manual backup or local export feature for the entire database. You acknowledge that it is your responsibility to manually record or print critical reports from the screen if you require physical copies for your archives.
• Liability: Pecquereau SRL is not liable for data loss resulting from server outages or account termination.

5. Your GDPR Rights

As a European user, you have the following rights:

• Access: Request a copy of the data we hold about you.
• Rectification: Correct any mistakes in your records.
• Erasure: Request that we delete your account and all associated data (subject to tax record retention laws).
• Data Portability: Request an export of your operational data in a machine-readable format.

To exercise these rights, contact us.

6. Data Retention

If your trial expires and no subscription is started, or if your subscription is canceled, Pecquereau SRL reserves the right to delete all user data after 30 days of inactivity to minimize data storage risks.

7. Google Sign-In & API User Data

When you use Google Sign-In to authenticate, we receive your basic profile information (such as your name and profile picture) and your email address. This information is used strictly to verify your identity, create your account, manage your access to Cultiv'Up, and contact you regarding your account.

Cultiv'Up's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

• Explicit Consent & Usage: We do not sell, share, or misuse your Google authentication data. Furthermore, your data is never used to develop, improve, or train generalized AI or ML models. It is securely stored in our database for login purposes only.